VoIPAR Limited, registered in England & Wales, acts as both a data controller and processor, depending on the service provided. For any data privacy concerns, you can contact us at: dataprotection@voipar.com.
We collect personal information for various purposes, including account management, service delivery, and legal compliance.
| Category | Information Collected | Purpose | Lawful Basis |
|---|---|---|---|
| Contact (Live Chat, Support) | Name, Email, Phone, Company, Query Details | Customer support and communication | Legitimate Interest |
| ‘Get a Quote’ Form | Name, Email, Phone, Company, Service Interest | Responding to product/service inquiries | Legitimate Interest |
| Account Portal | Email, Password | Managing user accounts and self-service features | Legitimate Interest |
| Job Applications | Name, CV, Contact Information | Processing job applications | Contractual Obligation |
| Purchases | Name, Email, Phone, Address, Payment Details | Service fulfillment and fraud prevention | Contractual Obligation |
| Website Usage | IP Address, Browser Type, Pages Visited, Cookies | Analytics and service improvements | Legitimate Interest (Analytics), Consent (Cookies) |
| Marketing | Name, Email, Service Usage | Sending service updates and offers | Legitimate Interest |
| Social Media | Username, Name | Engagement and updates | Legitimate Interest |
| Analytics & Business Insights | Name, Company, Browsing History, IP Address | Service and strategy improvements | Legitimate Interest |
We do not collect sensitive personal data without explicit consent unless required by law.
We retain personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
We share data only when required to:
We work with third-party providers like Shopify, ensuring compliance with data protection laws. Shopify’s privacy policy is available here.
Data transfers outside the UK are conducted with appropriate legal safeguards.
We implement industry-standard security protocols, including:
If using VoIPAR on an employer-issued device, consult your employer’s data policies.
Under UK GDPR, you have the right to:
To exercise your rights, contact: dataprotection@voipar.com.
We comply with:
This policy may change over time. We will notify you of significant updates via our website.
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For a detailed list of cookies used, see our [Cookie Policy].
